Terms of Service | PartEV #1 HK EV parts & accessories

Terms of Service | PartEV

Effective Date: 1 August 2026

Welcome to PartEV (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website Partevhk.com (the “Site”), including all content, products, and services offered through the Site.

By accessing, browsing, or placing an order on our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

Please note: These Terms are a legally binding contract. We recommend that you read them carefully before making any purchase.

1. Acceptance of Terms

By using our Site, you confirm that you have read, understood, and accepted these Terms in full. These Terms apply to all users, including visitors, registered customers, and merchants.

When you place an order or create an account, you will be required to actively acknowledge your acceptance of these Terms (e.g., by checking a box during checkout or registration). This is known as a "click-wrap" agreement and ensures that these Terms are legally enforceable.

2. Eligibility

To use our Site and place orders, you must:

Be at least 18 years of age or the legal age of majority in your jurisdiction.
Have the legal capacity to enter into a binding contract.
Provide accurate and truthful information when registering or placing an order.

If you are using the Site on behalf of a business, you represent that you have the authority to bind that business to these Terms.

3. Account Registration

You may choose to create an account to streamline your shopping experience. When registering, you agree to:

Provide accurate, current, and complete personal information.
Maintain the confidentiality of your login credentials (password and email).
Notify us immediately of any unauthorised use of your account.

We reserve the right to suspend or terminate your account at our sole discretion if we suspect any breach of these Terms or fraudulent activity.

4. Product Information & Pricing

We strive to display our EV parts and accessories as accurately as possible. However:

Specifications & Images: Product images, colours, dimensions, and specifications are for illustrative purposes only and may vary slightly from the actual product.
Compatibility: EV parts must be installed correctly. It is your responsibility to verify that a product is compatible with your specific vehicle model. We do not guarantee that any part will fit all vehicles. If you are unsure, please contact us before ordering.
Pricing: All prices are listed in the currency selected at checkout. While we make every effort to ensure accuracy, pricing errors may occur. If we discover an error in the price of an item you have ordered, we will notify you and give you the option to reconfirm or cancel your order.

5. Orders & Acceptance

When you place an order on our Site, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order for any reason, including but not limited to:

Product unavailability.
Errors in product description or pricing.
Suspicion of fraud or unauthorised activity.

We will send you an order acknowledgement email upon receipt of your order. However, a binding contract is only formed when we send you a confirmation of dispatch email.

6. Payment & Billing

All payments must be made through our approved payment gateways. By providing payment information, you represent that you are authorised to use the chosen payment method.

Payments are processed securely and in accordance with our Billing Policy.
You agree to pay all charges incurred under your account, including any applicable taxes and shipping fees.
If your payment is declined, we may cancel your order or contact you for alternative payment arrangements.

For full details, please refer to our separate Billing Policy.

7. Shipping & Delivery

We aim to deliver your orders within the estimated timeframes. However, delivery dates are estimates only and are not guaranteed.

Title and risk of loss for products pass to you upon delivery to the carrier.
We are not liable for delays caused by customs, carriers, or other circumstances beyond our reasonable control.

For full details, please refer to our separate Shipping Policy.

8. Intellectual Property Rights

All content on this Site, including but not limited to:

Text, graphics, logos, icons, and images.
Product descriptions and data.
Software, source code, and website design.

is the exclusive property of PartEV or its content suppliers and is protected by Hong Kong copyright laws, trademark laws, and international intellectual property conventions.

You may not:

Reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
Use our trademarks or trade names without explicit permission.

9. User Conduct & Prohibited Uses

You agree to use our Site only for lawful purposes. You are strictly prohibited from:

Using the Site for any unlawful, fraudulent, or malicious purpose.
Uploading or transmitting viruses, malware, or any harmful code.
Attempting to gain unauthorised access to our servers, databases, or user accounts.
Scraping, data mining, or using automated bots to extract content from our Site.
Interfering with the proper functioning of the Site or disrupting other users' experience.

Violation of this section may result in immediate termination of your account and legal action.

10. Disclaimer of Warranties

To the fullest extent permitted by Hong Kong law, our Site and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not warrant that:

The Site will be uninterrupted, error-free, or secure.
Product descriptions, images, or specifications are completely accurate.
Any specific EV part will achieve a particular performance result.

We make no express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where such warranties cannot be disclaimed by law.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

PartEV shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from or related to your use of the Site or our products.
Our total aggregate liability to you for any claim arising from these Terms or your purchase, whether in contract, tort (including negligence), or otherwise, shall not exceed the total purchase price of the product(s) you paid in the specific transaction giving rise to the claim.

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our gross negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot be excluded or limited under applicable Hong Kong law (including the Control of Exemption Clauses Ordinance, Cap. 71).

12. Indemnification

You agree to indemnify, defend, and hold harmless PartEV, its directors, employees, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

Your use of the Site.
Your breach of these Terms.
Your violation of any third-party rights, including intellectual property or privacy rights.
Any content you submit to the Site.

13. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., payment gateways, shipping carriers, or manufacturers). These links are provided for your convenience only.

We do not control, endorse, or assume any responsibility for the content, policies, or practices of any third-party websites. Accessing them is at your own risk, and we encourage you to review their respective terms and privacy policies.

14. Termination

We reserve the right to suspend or terminate your access to our Site and services, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms.
Suspected fraudulent or illegal activity.
Non-payment of outstanding charges.

Upon termination, your right to use the Site ceases immediately. However, any provisions of these Terms that by their nature should survive termination (including liability, indemnification, and governing law) will remain in effect.

15. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms to the extent such delay or failure is caused by events beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, or pandemics.
War, terrorism, or civil unrest.
Government actions, strikes, or labour disputes.
Power outages, system failures, or internet interruptions.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the "Effective Date" updated accordingly.

It is your responsibility to review these Terms periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

17. Governing Law & Dispute Resolution

These Terms and any transactions conducted on our Site shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or your purchase of products shall be submitted to the exclusive jurisdiction of the courts of Hong Kong, and you irrevocably consent to such jurisdiction.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision, nor shall it prevent us from enforcing it in the future.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Billing Policy, constitute the entire agreement between you and PartEV regarding your use of the Site and supersede all prior agreements, communications, and proposals, whether written or oral.

21. Contact Us

If you have any questions, concerns, or need clarification on these Terms of Service, please don't hesitate to reach out to us:

Email: info@partevhk.com

Whatsapp Biz: 00852 - 6193 9279
Website: Partevhk.com

We are here to help and will respond to your inquiry as soon as possible.