Privacy Policy

 

 

 

Effective Date: 1 October 2024

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At PartEV (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Partevhk.com (the “Site”) or interact with us as a B2B client, customer, or affiliate partner.

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By using our Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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We may collect the following types of information:

Personal Information You Provide Voluntarily:

• Name, job title, company name

• Email address, phone number, billing and shipping addresses

• Payment information (processed securely by third-party payment gateways; we do not store full payment details)

• Order history and preferences

• Communications you send to us (e.g., via email, contact forms, or chat)

Automatically Collected Information:

• IP address, browser type, operating system, referring URLs

• Pages viewed, time spent on the Site, clickstream data

• Device identifiers and cookies (see Section 5)

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2. How We Use Your Information

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We use your information for the following purposes:

• To process and fulfill your orders (including shipping, customs documentation, and invoicing)

• To communicate with you about your orders, inquiries, or affiliate program

• To improve our website, products, and customer service

• To send you promotional materials, updates, or offers (you may opt out at any time)

• To detect and prevent fraud, security incidents, or illegal activities

• To comply with legal obligations

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3. How We Share Your Information

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We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers (e.g., shipping carriers, payment processors, IT hosting, email platforms) who help us operate our business. These parties are contractually bound to protect your data.

• OEM partners and logistics agents when necessary to source or deliver parts you have ordered.

• Legal authorities if required by law, court order, or to protect our rights, property, or safety, or that of others.

• Business transfers (e.g., merger, acquisition, or asset sale) where your information may be transferred as part of the transaction.

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4. International Data Transfers

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We operate from Hong Kong and work with partners and clients worldwide. Your information may be transferred to, stored, or processed in countries outside your own, including Hong Kong, China, the UK, Thailand, and the EU. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

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5. Cookies and Tracking Technologies

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Our Site uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some functionality.

Types of cookies we use:

• Essential cookies (required for site operation)

• Performance cookies (to measure site usage)

• Functional cookies (to remember your login or cart)

• Advertising cookies (for remarketing, if applicable)

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6. Data Security

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We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

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7. Your Rights and Choices

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Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

• Access, correct, or delete your personal information

• Object to or restrict certain processing of your data

• Request data portability

• Withdraw consent at any time (where processing is based on consent)

• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@partevhk.com. We will respond within a reasonable time frame, usually 30 days.

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8. Children’s Privacy

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Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

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9. Third-Party Links

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Our Site may contain links to external websites (e.g., payment gateways, shipping carriers). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

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11. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: sales@partevhk.com
Website: Partevhk.com